Privacy Policy

At Wing Snob, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wingsnob-eat.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

Wing Snob operates as a food service business in the United States. We take our obligations under applicable United States federal and state privacy laws seriously, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection regulations. This policy is designed to help you understand what data we collect, why we collect it, and what rights you have regarding your personal information.

1. Who We Are

Wing Snob is a food service company dedicated to delivering exceptional wing-based cuisine and related food products to our customers. We operate through our digital platform at wingsnob-eat.click and any related subdomains or affiliated digital services.

For all privacy-related inquiries, you may contact us at the email address listed above. We will respond to all legitimate privacy requests within the timeframes required by applicable law.

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of personal information we may collect are described in detail below.

2.1 Personal Information You Provide to Us

When you interact with Wing Snob — whether by creating an account, placing a food order, subscribing to our newsletter, contacting customer support, or participating in promotions — you may voluntarily provide us with personal information, including:

• Identity Information: Full name, username or display name, date of birth (for age verification purposes).
• Contact Information: Email address, phone number, billing address, delivery address, and postal code.
• Payment Information: Credit or debit card numbers, billing details, and transaction history. Note: We do not store full payment card numbers on our servers. Payment processing is handled by secure third-party payment processors.
• Account Credentials: Username, password (stored in encrypted format), and security question responses.
• Order Information: Details of food items ordered, special dietary instructions, preferences, order history, and delivery instructions.
• Communications: Messages, feedback, reviews, survey responses, and any other content you send to us directly via email, contact forms, or customer support channels.
• Promotional Participation Data: Information provided when you enter contests, sweepstakes, or promotional campaigns.

2.2 Information We Collect Automatically

When you visit or use our website, our servers and third-party analytics tools automatically collect certain technical and usage data, including:

• Device Information: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), device identifiers, screen resolution, and language settings.
• Usage Data: Pages visited, time and date of your visit, time spent on each page, links clicked, referring URLs, search terms entered on our site, and navigation paths through our website.
• Log Data: Server log files that record interactions with our platform, including error reports and diagnostic information.
• Location Data: General geographic location derived from your IP address, or more precise location data if you grant permission through your browser or mobile device.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please refer to Section 8 of this policy for detailed information about our cookie practices.

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or log in using a social media single-sign-on feature, we may receive profile information such as your name, email address, and profile picture.
• Payment Processors: Our payment service providers may share transaction confirmation data with us to verify and process your orders.
• Delivery Partners: Third-party delivery services may share delivery status updates and related logistics information.
• Marketing Partners: We may receive information about your interests and interactions from advertising partners who help us reach potential customers.
• Analytics Providers: Aggregated data about site traffic and user behavior from analytics services we use to improve our platform.

3. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of business and operational purposes. The legal bases for our use of your information include your consent, performance of a contract with you, compliance with legal obligations, and our legitimate business interests.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating with delivery partners and kitchen staff.
• To create, manage, and maintain your user account.
• To send order confirmations, receipts, shipping updates, and delivery notifications.
• To process payments and prevent fraudulent transactions.
• To respond to your inquiries, complaints, and customer service requests.
• To provide technical support and troubleshoot issues with our platform.

3.2 Business Operations and Improvement

• To analyze usage patterns and improve the design, functionality, and content of our website.
• To conduct internal research and data analytics to better understand customer preferences and behavior.
• To monitor and enhance the security and integrity of our systems.
• To develop new products, menu items, features, and services.
• To test and optimize our website performance, including A/B testing of different design elements.

3.3 Marketing and Communications

• To send you promotional emails, special offers, new menu announcements, and newsletters — but only where you have consented to receive such communications or where we have a legitimate interest and applicable law permits.
• To personalize your experience on our website by displaying content and offers relevant to your preferences and order history.
• To conduct targeted advertising campaigns through third-party advertising platforms, based on your browsing and purchase behavior.
• To measure the effectiveness of our marketing campaigns and promotional activities.
• To administer loyalty programs, sweepstakes, contests, and other promotional events.

3.4 Legal and Compliance Purposes

• To comply with applicable federal, state, and local laws and regulations.
• To enforce our Terms of Service and other applicable policies.
• To detect, investigate, and prevent fraudulent activity, abuse, or security incidents.
• To respond to lawful requests from government authorities, law enforcement agencies, and courts.
• To protect the rights, property, and safety of Wing Snob, our customers, and the general public.

4. Sharing Your Information With Third Parties

Wing Snob does not sell your personal information to third parties for monetary compensation. However, we may share your information with certain third parties under specific circumstances as described below.

4.1 Service Providers and Business Partners

We work with third-party companies and individuals who provide services on our behalf. These service providers are only permitted to access your personal information to the extent necessary to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your data. Categories of service providers include:

• Payment Processors: Companies that securely process credit card and debit card payments.
• Delivery Partners: Third-party logistics and delivery companies that fulfill your food orders.
• Cloud Hosting Providers: Companies that host and maintain our website and application infrastructure.
• Analytics Providers: Services such as Google Analytics that help us understand website traffic and user behavior.
• Email Service Providers: Platforms that facilitate the delivery of transactional and marketing emails.
• Customer Support Tools: Software platforms that help us manage customer service inquiries efficiently.
• Advertising Networks: Platforms that assist in delivering targeted advertisements based on your interactions with our site.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other judicial processes.
• Requests from federal, state, or local government authorities or law enforcement agencies.
• Regulatory investigations or audits conducted by authorized bodies such as the Federal Trade Commission (FTC).
• Situations where disclosure is necessary to prevent imminent harm, protect public safety, or enforce our legal rights.

4.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, sale of assets, reorganization, bankruptcy, or other similar business transaction, your personal information may be transferred to the acquiring entity or successor organization as part of that transaction. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with additional third parties when you provide your explicit consent for us to do so, such as when you choose to participate in a partner promotion or allow integration with a third-party application.

5. Data Security

Wing Snob takes the security of your personal information seriously and implements a range of administrative, technical, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

5.1 Security Measures We Employ

• Encryption: We use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption protocols to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis. All employees with access to personal data are bound by confidentiality agreements.
• Password Hashing: User passwords are stored in a one-way hashed format using strong cryptographic algorithms and are never stored in plain text.
• Firewalls and Intrusion Detection: We deploy network firewalls and intrusion detection systems to monitor for and prevent unauthorized access attempts.
• Regular Security Assessments: We conduct periodic vulnerability assessments and security audits to identify and remediate potential weaknesses in our systems.
• Secure Payment Processing: Payment card information is handled exclusively by PCI-DSS compliant payment processors. We do not store full card numbers on our servers.

6. Your Privacy Rights

Depending on your location within the United States, you may have certain rights with respect to your personal information. Wing Snob is committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to only what is necessary to perform the services you have requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, provide different quality of service, or suggest that you will receive inferior treatment for exercising your rights.

6.2 General Consumer Rights (All U.S. Users)

Regardless of your state of residence, Wing Snob provides all users with the following options:

• Access and Review: You may log into your account at any time to view and review the personal information associated with your profile.
• Correction and Update: You may update or correct inaccurate information in your account settings, or contact us to request corrections to data we hold about you.
• Account Deletion: You may request the deletion of your account and associated personal information by contacting us at [email protected].
• Marketing Opt-Out: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly.
• Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.

6.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit your request by:

• Email: [email protected] — Please include "Privacy Rights Request" in the subject line.

We will acknowledge receipt of your request within 10 business days and respond substantively within 45 calendar days. If we require additional time (up to 90 days total), we will notify you of the extension and the reason for the delay. We may need to verify your identity before processing your request. This verification process is designed to protect your information from unauthorized access or deletion.

7. Data Retention

Wing Snob retains your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our internal data management procedures. Anonymized data that cannot be linked back to any individual may be retained indefinitely for statistical and research purposes.

8. Cookie Policy Overview

Wing Snob uses cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and deliver personalized content and advertising. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device on subsequent visits, remember your preferences, and provide a more personalized browsing experience.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website. These cookies enable core functions such as user authentication, shopping cart functionality, and security features. They cannot be disabled without impairing your use of the site.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether any errors occur. This data helps us improve the performance and user experience of our site. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These cookies allow our website to remember your preferences and choices (such as your delivery address or favorite menu items) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
• Social Media Cookies: These cookies are set by social media platforms when you use share buttons or login features associated with those platforms on our website.

8.3 Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings preferences. You may choose to block or delete cookies; however, please note that doing so may affect the functionality of our website and your ability to place orders or access certain features. You may also opt out of certain third-party advertising cookies by visiting the Digital Advertising Alliance (DAA) opt-out portal at www.aboutads.info/choices or the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org/choices.

For full details about the specific cookies we use, their duration, and how to manage them, please refer to our dedicated Cookie Policy, which is available on our website at wingsnob-eat.click.

9. Children's Privacy

If you are under 18 years of age, you are not permitted to create an account, place orders, or provide any personal information on our platform. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action, including deletion of the child's information, as quickly as reasonably practicable.

10. International Data Transfers

Wing Snob is based in the United States and primarily processes and stores personal information within the United States. However, some of our third-party service providers — including cloud hosting companies, analytics platforms, and communication tools — may be located in or operate servers in countries outside of the United States.

If your personal information is transferred outside of the United States to countries that may not have the same level of data protection laws as your home country, we will take appropriate steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy. Such steps may include:

• Executing Standard Contractual Clauses (SCCs) or similar data transfer agreements with our international service providers.
• Ensuring that international service providers maintain privacy and security standards that are equivalent to those required under applicable U.S. law.
• Relying on other lawful transfer mechanisms recognized by applicable data protection law.

By using our website and services, you acknowledge that your personal information may be transferred to and processed in the United States and in other countries where our service providers operate.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, and services that are not operated or controlled by Wing Snob. This Privacy Policy applies solely to information collected by our website and services. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policies of any external websites you visit through links on our platform before providing them with any personal information.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that the user does not want to be tracked across the Internet. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, Wing Snob's website does not currently respond to browser DNT signals. However, you may manage your tracking preferences through our cookie consent tools and the advertising opt-out mechanisms described in Section 8 of this policy.

13. Marketing Communications and Opt-Out

We may send you promotional emails, special offers, seasonal announcements, and other marketing communications based on your consent or our legitimate business interests. Each marketing email we send will include a clearly visible opt-out or "unsubscribe" mechanism that allows you to stop receiving future marketing communications.

Please note that even if you opt out of marketing emails, you will continue to receive transactional communications from us, such as order confirmations, delivery updates, and responses to your customer service inquiries. These transactional messages are necessary for the operation of our service and cannot be opted out of while you maintain an active account or pending order with us.

To opt out of marketing communications, you may:

• Click the "unsubscribe" link found in the footer of any marketing email we send.
• Send an email request to [email protected] with the subject line "Unsubscribe."
• Update your communication preferences in your account settings on our website.

We will process your opt-out request within 10 business days of receipt.

14. Filing Complaints and Regulatory Oversight

If you have concerns about our privacy practices that have not been resolved to your satisfaction through direct contact with us, you have the right to file a complaint with applicable regulatory authorities.

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) oversees consumer protection and privacy enforcement in the United States under the FTC Act. If you believe that Wing Snob has engaged in unfair or deceptive practices related to your personal information, you may file a complaint with the FTC:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Email: [email protected]

14.3 State Attorney General Offices

Residents of other U.S. states may file consumer privacy complaints with their respective state Attorney General offices. Many states have consumer protection divisions that handle privacy-related complaints. We encourage you to contact your state's Attorney General office for guidance specific to your jurisdiction.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, business operations, or applicable legal requirements. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this policy.
• Post a prominent notice on our website informing users of the update.
• Send an email notification to registered account holders where the changes are material and affect their rights or our obligations.

Your continued use of our website and services following the posting of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If you do not agree to the revised terms, please discontinue use of our website and contact us to request deletion of your account and personal data.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy inquiries promptly and transparently.

When contacting us regarding a privacy matter, please provide sufficient detail about your request so that we can assist you efficiently. For identity verification purposes, we may ask you to provide additional information to confirm that you are the individual whose data is the subject of the request, or that you are an authorized representative acting on behalf of that individual.

This Privacy Policy was last updated on May 7, 2026. Wing Snob reserves the right to modify this policy at any time in accordance with applicable laws and regulations. All prior versions of this policy are available upon request by contacting us at [email protected].